tag:blogger.com,1999:blog-542457057283640346.post619305676076512075..comments2023-06-26T03:00:33.420-07:00Comments on View From The Bridge: Merry Christmas, We Threw Away All Your Stuff: A Crisis Comms Holiday Fail TaleAnonymoushttp://www.blogger.com/profile/02884206525444434349noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-542457057283640346.post-48045023414944663882009-12-27T13:46:54.121-07:002009-12-27T13:46:54.121-07:00Thank you for writing this story and making others...Thank you for writing this story and making others aware of the hideous and horrible actions of Austin Springs and JC Hart. It is unbelievable that a company of JC Hart's size would resort to posting such a vindictive statement on a personal facebook page as a "good PR" move to attempt to resolve the situation. I encourage everyone who reads this story to write directly to JC Hart (specifically Vice President, Mark Juleen) and Austin Springs to let them know that their actions are reprehensible.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-44126857928724739822009-12-26T13:53:41.186-07:002009-12-26T13:53:41.186-07:00great story. i don't understand anyone attacki...great story. i don't understand anyone attacking someone in that situation, must be someone trying to protect their job!!! my condolences to the hafers and to that little baby girl.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-84300922071675401702009-12-25T09:43:08.321-07:002009-12-25T09:43:08.321-07:00Thank you Mr. Salvin for bringing to light the tra...Thank you Mr. Salvin for bringing to light the travesty this company has done. This is an awful situation. <br /><br />I do not understand some people and their need to be hateful. What I do understand is the fact that this family has lost a loved one and now personal belongings that hold memories. Whether seperated from his wife or not, he was a caring husband, a loving father, a devoted son and a beautiful friend to many. To just "throw" away his, his wife's and his daughter's belongings was just uncalled for. <br /><br />A caring Mother of 2Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-843279602250269222009-12-24T13:02:38.213-07:002009-12-24T13:02:38.213-07:00Can you delete that first Post Bill? I think that...Can you delete that first Post Bill? I think that Austin Springs employees are trying to attack me, they knew that Brian and I were having minor issues and blowing it out of proportion. I don't want 15 minutes, I just want to make sure this doesn't keep happening. I've gotten letters from others that they have done this to, many people are coming forward and this is not an isolated issue. I am also not asking for donations, Ash and I have the essentials and there are many others who are much more in need than us. Merry Christmas to all!<br />Thank you so much~<br />KrystalKrystal Haferhttp://www.facebook.com/home.php?ref=home#/home.php?ref=homenoreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-25626422585665431742009-12-24T12:13:37.087-07:002009-12-24T12:13:37.087-07:00OK, Gang-
I've just rejected publishing two co...OK, Gang-<br />I've just rejected publishing two comments regarding this post. These are the first comments I've ever rejected on this blog and in the spirit of transparency, I want to tell you why. <br /><br />This post is not about the Hafer's relationship (about which I know nothing) but about really bad crisis communications (about which I know a fair bit). <br /><br />The anger expressed in both rejected posts was very personal and very real. My rejection of the posts is not meant to negate the feelings of those grieving the loss of Brian Hafer. There are forums other than this blog to express them. <br /><br />I have no problem publishing comments positive or negative about what I wrote. Feel free to weigh in. Please understand, though, that I'm not going to publish personal attacks or threats.<br /><br />Thanks for reading.Anonymoushttps://www.blogger.com/profile/02884206525444434349noreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-61186214403314774412009-12-24T10:49:05.351-07:002009-12-24T10:49:05.351-07:00To the anonymous idoit that left a post about the ...To the anonymous idoit that left a post about the Hafer's realtionship....Shouldn't a mother fight for her daughter's rights to have something to remember her father. These where things that can not be replaced! I think you are a cold heartless person and BAH HUMBUG TO YOU .......Joanne VentroAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-89763759687362193982009-12-24T10:33:15.255-07:002009-12-24T10:33:15.255-07:00Dear Anonymous-I appreciate you taking time to rea...Dear Anonymous-I appreciate you taking time to read this post. It seems that you knew Brian and I'm sorry for your loss. <br /><br />The point of my post was not so much a "poor widow" story as a "stupid company" story. The Hafer's relationship is beside the point. As I wrote, I don't know Ms. Hafer, I found out about the story from a mutual friend. <br /><br />What I do know is that given the choice between compassion and expediency, JC Hart chose expediency. And then decided to pile on the victims, Brian Hafer's family included.Anonymoushttps://www.blogger.com/profile/02884206525444434349noreply@blogger.comtag:blogger.com,1999:blog-542457057283640346.post-10688289656155782942009-12-24T09:58:39.415-07:002009-12-24T09:58:39.415-07:00Has anyone REALLY looked into this 'poor widow...Has anyone REALLY looked into this 'poor widow's' story? To know that she didn't even live in the apartment? To know that she and Brian were separated/divorcing? This woman has had her 15 minutes, now let Brian's family have some peace.Anonymousnoreply@blogger.com